Unity Institute Inc. — Policies & Legal Terms
Transparency is part of how we operate. The following Terms of Use, Privacy Policy, and Refund Policy govern your access to all Unity Institute programs, systems, and services. Please read them carefully before enrolling or purchasing. By completing a purchase or accessing any program, you confirm that you have read, understood, and agreed to these terms.
Questions before purchasing? Contact us at [email protected]
TERMS OF USE
Effective Date: July 2, 2026
By accessing or using the Unity Institute website, online platform, programs, or systems, you agree to these Terms of Use in full. If you do not agree, do not use our services and do not complete a purchase.
1. Nature of Content and Educational Disclaimer
2. No Real Estate, Financial, or Investment Advice
3. Eligibility
4. Intellectual Property
5. Operating Systems — Additional Terms
6. Acknowledgment of Digital Product Nature
7. User Conduct
8. Limitation of Liability
9. Dispute Resolution
10. Governing Law
11. Severability
12. Entire Agreement
13. Modifications
REFUND POLICY
Effective Date: July 2, 2026
Unity Institute offers structured refund terms that vary by product category. The applicable terms are determined by the product purchased — not by the method of payment, timing of request, or personal circumstances beyond those expressly stated below.
Please review the applicable section carefully before purchasing. Purchasing any Unity Institute product constitutes your agreement to the refund terms applicable to that product. If you have questions before purchasing, contact [email protected].
Section A — EXOS™ Execution Operating System
Section B — AXIS™ Execution Operating System
Section C — Clarity Protocol™
Section D — All Other Digital Programs and Educational Content
General Refund Conditions
(Applies to All Products)
The following conditions apply to all refund requests regardless of product category:
- Refunds are issued to the original payment method only. We cannot issue refunds to a different card, account, or payment method than the one used at purchase.
- Approved refund processing time is 5–10 business days from the date the refund is approved. Your financial institution's processing time is outside our control.
- Klarna financing arrangements are subject to Klarna's own refund, cancellation, and chargeback terms. If you financed part of your purchase through Klarna, Unity Institute will process the refund of the non-Klarna portion; the Klarna portion is subject to Klarna's policies. Unity Institute does not control Klarna's process, approval decisions, or timeline.
- Initiating a chargeback or payment dispute with your financial institution or payment provider without first contacting Unity Institute to request a refund constitutes a breach of these Terms. In the event of an unauthorised chargeback, Unity Institute reserves the right to immediately suspend access, pursue recovery of the disputed amount, and report the matter to relevant collection or credit reporting services.
- Refund eligibility is assessed based on the Terms in effect at the time of original purchase.
PRIVACY POLICY
Effective Date: July 2, 2026
Unity Institute Inc. is committed to protecting the personal information of all users, students, operators, and purchasers. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation.